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Welcome to the Exertis Store

Whether you are an existing Trade Account Holder or looking to set up a new account, we have everything you need to get started

 

Use the tabs to find relevant user information for your account status. If you have any further questions that are not answered in the User Guide, please contact us.

For technical and online account queries:
WebForce Team: 01256 378710 or WebForce@exertis.co.uk

For product information, quotes, order shipping and delivery details, please contact your Account Manager. Their details can be found in Account Contacts.

Useful Information - Exertis Online

New Exertis Store
You are already here! This website is currently exclusively for Exertis Unlimited UK customers.

Reseller Zone
Premium Audio customers will continue to use Reseller Zone until the second phase of the Exertis business transformation programme.

Current Exertis Store
If you are also a customer of Exertis UK, you can continue to use the Store.Exertis.co.uk website.

User Guides

Frequently Asked Questions

To request a website Login your company must already have an active Trade Account. Select Open an Account/Create Website Login and enter the Account Number. Your request will be sent to your Web Administrator for approval.

Select the Forgotten Password link on the Login screen. Enter your Account Number and email address and you will receive an email with a link to reset your password.

No, please set up a new password when you Login with your new Account Number and email address. Please refer to the email you received. If you have not received this, please contact our WebForce Team: 01256 378710 or WebForce@exertis.co.uk

Your Trade Account has been set up with a new Account Number. This should have been communicated to you by email. If you have not received the new details, please contact our WebForce Team: 01256 378710 or WebForce@exertis.co.uk

The settings and permissions for this site are slightly different to those on Reseller Zone. Therefore we have matched your settings as closely as possible. Check with your Web Administrator to ensure you have the permissions you require.

Yes. Open orders are available in your new Store account, however closed orders have not.

Yes. Spanish based customers should continue to use the Reseller Zone website.

Contact the WebForce Team on 01256 378710 or email us at: WebForce@exertis.co.uk

User Guides

Frequently Asked Questions

For non-credit accounts, the process usually takes about three working days, while credit accounts are usually set up within 5 to 10 working days dependant on reference response.

At least one Web Administrator is required to manage the online account. Responsibilities include creating and managing users, assigning permissions and maximum order value.

There is no limit to the number of users you choose to have on your account. To manage the account, you need a minimum of one Web Administrator.

 

Exertis only accepts payment by commercial credit card.

Contact the New Accounts Team on +44 (0)1282 858750, Having a technical problem? Contact the WebForce Team on 01256 378710 or email us at: WebForce@exertis.co.uk